Covenir grows from co-working startup to company in downtown suite
17 Feb 2019 5:39 AM GMT
WORCESTER�? When a customer calls a big insurance company based in Florida or Ohio, the phone just might ring in a modest office on
- When a customer calls a big insurance company based in Florida or Ohio, the phone just might ring in a modest office on Worcester’s Main Street.
- That’s because Covenir LLC, a small business founded in 2016 in the basement of a co-working center, has taken over some or all of the back-office operations for 18 property and casualty insurers and is adding more customers.
- If an insurer does not want to answer customer calls, open envelopes and cash customers’ checks, or print paperwork and mail it to customers, Covenir can do that.
- If a client wants to offer new coverage, it can do so with Covenir workers selling the service.
- Other clusters of cubicles at Covenir hold underwriting workers and sales workers.
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