Indian startup deploys AI driven conversational interfaces in 40 countries - Express Computer
28 Dec 2018 1:23 AM GMT
Avaamo is a deep-learning software company developing fundamental AI technology. Sriram Chakravarthy, CTO and Co-founder, Avaamo speaks about how the startup is at the forefront of AI driven conversational computing, with deployments in many countries across the world
- Avaamo was founded in 2014 by Sriram Chakravarthy and Ram Menon.
- The rise of conversational interfaces, whether in the enterprise or consumers, is a secular trend in human computer interaction and is the first significant change after the invention of the browser, mentions Chakravarthy, adding further that they felt that the next great jump in enterprise software is conversational interfaces to talk and ask questions in enterprise systems.
- The company is a leading conversational interface provider to banks, insurance companies and telcos in India.
- He is certain that conversational AI will radically overhaul customer service and free human time and talent for different and more engaging jobs.
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