RBI mulls live video authentication for customer verification

RBI mulls live video authentication for customer verification
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  • Alternative eKYC methods including QR code-based authentication linked to the Aadhaar database have been in consideration but full-scale implementation remains an issue.
  • The industry suggested using videos as an alternative to the popular but now barred Aadhaar biometrics-based electronic customer verification .
  • After the Supreme Court in September barred private entities from using Aadhaar-linked biometrics for customer verification, banks and financial technology companies that relied on that method to onboard customers have been facing severe challenges.


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